Delivery and payment
Where we deliver
We deliver to all 25 districts of Sri Lanka. Orders are dispatched with our courier partners and normally arrive within 2 to 4 working days. Deliveries outside the Western Province can take a day longer.
What delivery costs
The delivery fee depends on your district and is calculated at checkout, before you confirm. You will always see the exact total before placing your order.
Cash on delivery
Most of our customers pay cash on delivery. You pay nothing when you place the order — hand the courier the exact amount when your parcel arrives.
Please have the exact amount ready. Couriers do not always carry change, and they cannot accept card payments.
Bank transfer
If you prefer to pay in advance, choose bank transfer at checkout. We will show you our account details and your order number.
Use your order number as the transfer reference. That is how we match your payment to your order. Once you have transferred, upload a photo or PDF of your receipt using the link on your order page. We verify it, usually within a few hours, and then dispatch.
Bank transfer orders are held for 48 hours. If we have not received payment by then, the order is cancelled automatically and the stock is released.
Confirming your order
We call or message every customer on WhatsApp to confirm the order and the delivery address before dispatching. If we cannot reach you after a few attempts, we will hold the order rather than send it out.
Tracking
You can check your order at any time on the tracking page using your order number and mobile number. If you gave us an email address, every update also arrives there with a direct link.